Privacy policy for 10-1

Privacy Policy for 10-1

Effective Date: 31 August 2025

Owner: Film Buddy Ltd (10-1 is a division of Film Buddy Ltd)

We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you use 10-1 (our website, services, AI tools, Voice Notes, and mentoring).

By using 10-1, you agree to the practices described here.

1. Who We Are

10-1 is operated by Film Buddy Ltd, a company registered in the UK.

  • “We”, “us”, “our” refers to Film Buddy Ltd and its 10-1 service.

  • “You”, “your” refers to the individual using 10-1.

Our registered office:

Brookes Mill, Armitage Bridge, Huddersfield, HD4 7NR

hello@filmbuddy.uk

We are the Data Controller of the personal data you provide.

2. What Data We Collect

When you use 10-1, we may collect the following types of data:

a) Information you provide directly:

  • Name, email address, and contact details.

  • University/college or graduate status.

  • Career interests (e.g., Film/TV, Animation, Music, Games).

  • Location.

  • CVs, portfolios, or files you upload for review (optional).

b) Information collected automatically:

  • IP address and device/browser type.

  • Usage data (how you interact with the site or bot).

c) Special categories of data:

  • We do not collect or process sensitive data (health, race, religion, political views, etc.).

  • If a user discloses such information, it is immediately disregarded and not stored.

3. How We Use Your Data

We only use your data for legitimate purposes related to 10-1:

  1. To provide our services:

    • Access to AI bot, VNs, mentoring, digital downloads.

    • Deliver personalised content and recommendations.

  2. To communicate with you:

    • Send notifications of new VN drops or job updates.

    • Respond to inquiries or support requests.

  3. To improve services:

    • Analyse anonymised usage patterns.

    • Provide aggregated “graduate outcomes” data to universities.

  4. To meet legal obligations:

    • Ensure compliance with UK GDPR and Data Protection Act 2018.

We do not sell your data. Ever.

4. Data Sharing

We may share limited, relevant data only in these situations:

  • With universities/partners:
    Aggregated, anonymised insights (e.g., “40% of grads asked about camera roles this month”). No personally identifiable info without your consent.

  • With service providers:
    Trusted third-party vendors (e.g., website hosting, podcast distribution, email tools). They act as Data Processors under contract and cannot use your data for anything else.

  • When legally required:
    If law enforcement or regulators require disclosure under UK law.

We never sell, rent, or trade personal data to third parties.

5. Data Storage & Security

  • Your data is stored securely on servers located in the UK/EU.

  • We apply encryption, access controls, and monitoring to protect your information.

  • Only authorised staff have access.

If a data breach occurs, we will notify affected users and the UK ICO (Information Commissioner’s Office) as required by law.

6. Data Retention

  • Personal data is retained only as long as necessary to deliver our services.

  • If you delete your account or request removal, your personal data will be erased within 30 days.

  • Aggregated, anonymised insights may be retained for reporting purposes.

7. Your Rights (UK GDPR)

You have the following rights:

  1. Access – request a copy of your personal data.

  2. Rectification – correct inaccurate or incomplete data.

  3. Erasure – request deletion (“right to be forgotten”).

  4. Restriction – limit processing in certain cases.

  5. Portability – obtain your data in a machine-readable format.

  6. Objection – object to specific processing.

  7. Withdraw Consent – at any time, where processing is based on consent.

To exercise these rights, contact us at: hello@filmbuddy.uk

8. AI Bot & Mentoring Disclaimer

  • The AI bot provides industry-curated information only. It is not a substitute for professional, medical, legal, or financial advice.

  • Mentoring sessions are based on personal experience and are advisory only.

  • Film Buddy Ltd accepts no liability for decisions you make based on advice provided.

9. Children & Young People

  • 10-1 is designed for graduates and emerging talent (aged 18+).

  • We do not knowingly collect personal data from children under 16. If this occurs, it will be deleted immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions or wish to exercise your rights, contact:

Film Buddy Ltd - hello@filmbuddy.uk

In Plain English

  • We protect your data.

  • We only use it to make 10-1 work for you.

  • We don’t sell it. Ever.

  • You stay in control.